Camille Eckley
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Recent activity by Camille Eckley-
Final Sale Return Policy
All sale items ending in $.95 that are purchased at an additional sale-on-sale discount and marked "Final Sale" cannot be returned or exchanged.
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What does it mean if an item is backordered?
If an item is on backorder, an availability date will be shown on the product page and at checkout. You will be contacted via email regarding any changes to the status of backordered items in your ...
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How will I know when my order has shipped?
You will receive an email notification confirming shipment (be sure to check your spam folder). Please note that items are only charged to your selected method of payment once they have shipped.
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How do I find my order history?
Simply log in to your account, and click on "My Orders" in the top right corner!
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I am unable to login to my account.
Your Username is the email address provided when you first opened your account. If you forgot your password, simply go to our website, type in your email address on the sign-in field and click “for...
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How do I check on my order status?
As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment. You can also review your order and obtain tracking information by vi...
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Can I change or cancel my order once it is placed?
If your order has already shipped, you unfortunately cannot edit the address on your order. If it hasn't shipped yet, give our customer service team a call at 1-800-561-4526963 (24 hours, 7 days a ...
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Can I return an online order in store?
You can certainly return an item in store that you purchased on the web! Just make sure you have a digital or print copy of your receipt.
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Do you have a sizing chart?
Yes! See below for our sizing chart along with Measuring Guidelines: Measuring Guidelines Compare your bust, waist, hip and inseam measurements with our Size Guide to help you determine what size...
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What is your return policy?
We're happy to offer our customers an extended return and exchange window for the holiday season. Orders placed between October 1 and December 31 will be eligible for return or exchange through J...